Terms of Service

1. Agreement to Terms

By accessing and using LoomGram ("Service"), operated by Salon Mim. Limited, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

LoomGram is a SaaS platform operated by Salon Mim. Limited that provides AI-powered video generation and social media scheduling tools for architects. Our service allows users to create videos from architectural images, schedule posts, and manage their social media presence.

3. Account Registration

To use our Service, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years old or have parental consent
• Use the service in compliance with all applicable laws

4. Subscription and Billing

LoomGram operates on a credit-based subscription model:

• Credits are allocated monthly based on your subscription plan
• Unused credits do not roll over to the next billing period
• Additional credits can be purchased at tier-specific rates
• Subscriptions are billed monthly or annually in advance
• All fees are non-refundable except as required by law

5. Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Upload malicious content or viruses
• Attempt to gain unauthorized access to our systems
• Use the service for spam or unsolicited communications
• Generate content that is offensive, harmful, or inappropriate

6. Intellectual Property

You retain ownership of content you upload. By using our Service, you grant us:

• License to process your content for AI video generation
• Right to store and transmit your content as necessary for the service
• Permission to use anonymized data for service improvement

Salon Mim. Limited retains all rights to the service technology, algorithms, and platform.

7. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our Service.

8. Service Availability

We strive to maintain 99.9% uptime, but cannot guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or technical issues.

9. Limitation of Liability

Salon Mim. Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

10. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the service will cease
• We may delete your data after 30 days
• No refunds will be provided for unused credits or subscription fees

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use after changes constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us at: